Privacy Policy

Privacy Policy


Tromso Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of protecting personal information and believes that it is our social responsibility to use and protect such information appropriately. Definition of personal information Personal information is information about an individual that can be used to identify a specific individual, such as name, date of birth, gender, telephone number, e-mail address, occupation, place of work, etc.

Definition of personal information

Personal information is information about an individual, including name, date of birth, gender, telephone number, e-mail address, occupation, place of work, and other information that can identify a specific individual.

Collection and use of personal information

The Company will collect and use personal information only for the following purposes and within the scope of those purposes.
To process orders, shipments, deliveries, related after-sales services, etc. for various products
・To contact our customers in providing services to our customers, and from our customers To respond to inquiries
・To accurately inform and propose information on services and new products that suit the customer
・To statistically aggregate and analyze personal information and process it into a form that cannot identify or identify individuals
・For the purpose of use incidental to the above purpose of use

Provision of Personal Information to Third Parties

The Company will not disclose or provide personal information to third parties without prior consent of the individual unless required by law or for other legitimate reasons. However, the Company may provide some personal information to outside contractors for the purpose of providing products and services to customers. In such cases, we will manage the subcontractors to ensure that they handle the personal information appropriately.

Management of personal information

We will make efforts to provide adequate security protection to prevent leakage, loss, or damage of personal information, and will manage personal information entrusted to us appropriately to ensure that it is accurate and up-to-date.

About cookies

Cookies may be used on this website for product purchases, user trend research, and other purposes. We use cookies to collect information about your visit history to our website (but they do not contain any information that can identify or distinguish you personally). Third parties, such as ad-serving companies, use cookies to deliver advertisements, administer the site, and measure access status based on past access information to this website.

Inquiry, correction or deletion of personal information

If you wish to inquire about, correct, or delete the personal information you have provided to us, we will respond to your request as soon as reasonably possible. However, this does not apply in cases where the Company is not obligated to disclose such information under the Personal Information Protection Law or other laws and regulations.

Revision of Privacy Policy

The Company will review and improve the contents of each of the above items as necessary in order to improve the services provided to customers. If we decide to change this document, we will post these changes on this website. By posting the latest privacy policy on the site, you will always know how your privacy information is collected and used. If we use your personal information in a manner different from that stated at the time the information was originally collected, we will also post that information on this website.

Contact for inquiries

If you have any questions or comments, or if you have any questions regarding the handling of personal information, please contact us.using the inquiry form.

Masaaki Uesugi CEO
TROMSO Co., Ltd.
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